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Articles by this pen name

What is a service desk and why is it important to think about when you think about your company and what costs you incur for operating it. Is your service desk or help desk as important as the phone system your company uses?
A service desk unders...





Career1

Cloud computing is dominated by two main players: Amazon Web Services (AWS) and Azure. Of both, AWS has a significantly larger market share of 47.1 percent in the cloud computing market (an increase of 42 percent over the previous year). Because...